Some of our products are handcrafted, made-to-order, or sourced after your order is placed. This policy explains what that means and how it affects fulfillment and delivery timelines.
“On Display to Order” items are products that are not stocked in our warehouse. Instead, they are displayed as samples, visual merchandising pieces, or custom items that we remake once your order is placed.
These include custom-painted holiday decorations, specialty centerpieces, one-of-a-kind displays, and handcrafted visual merchandising props.
On Display to Order items typically require 2–4 weeks to fulfill. Lead time may vary depending on:
We’ll email you an estimated delivery window shortly after your order is received.
Once your item is complete, we ship using trusted carriers such as UPS and USPS. Some large or oversized pieces may require freight shipping. All shipments are fully insured, and tracking information is provided by email.
If you’re local to Northern California, we also offer free pickup from our warehouse or local delivery
Because these items are made specifically for your order, we are unable to accept cancellations or returns once production has begun. However, if you contact us within 24 hours of purchase, we may be able to make changes or cancel before work starts.
We always want you to be satisfied. If your item arrives damaged or not as expected, please email info@leedisplay.com and we’ll make it right.
You can choose free pickup from our warehouse at:
Lee Display
2220 Cordelia Rd., Fairfield, CA 94534
We’re located off Highway 80, halfway between San Francisco and Sacramento. Please park in the back and enter through the large roll-up warehouse doors.
