FAQs

Lee Display – Frequently Asked Questions

Frequently Asked Questions

📌 How do I place an order for something custom?
Send us an email at support@leedisplay.com, and we’ll work with you to bring your idea to life.

Click here to book a consultation.

Click here to request a custom-sized metal ring.
📌 Do you accept returns or refunds?
We offer a 30-day money-back guarantee on all purchases. Return via your order page or send it to:

Attn: Return Dept.
Lee Display
2220 Cordelia Rd.
Fairfield, CA 94534


Orders over $250 may be subject to restocking fees.
📌 What should I do if my order hasn't been delivered yet?
1️⃣ Track it on your shipping provider’s website (e.g. USPS)
2️⃣ Contact the carrier directly
3️⃣ Still no luck? Email us at support@leedisplay.com
📌 How is Free Shipping Calculated?
Orders over $200 and under 50lbs qualify for Free Shipping. Orders above 50lbs do not.
📌 When is the Christmas Sale?
We host a warehouse clearance sale each year after the holidays. Sign up for our email list here to be notified.
📌 Will an item be back in stock?
We try to keep everything in stock. If something’s missing, email us and we’ll add you to our wishlist and notify you first!

📬 Chat Support FAQs

📌 How long does it take for the Potting Table to arrive?
Tables ship fully assembled in 2–3 business days. Shipping takes 3–14 days based on your distance from Northern California.
📌 What materials are your garlands made from?
Our garlands use vinyl plastic and galvanized wire. They’re tough enough for outdoor use and keep their color.
📌 What types of Christmas trees do you offer?
Tinsel trees, evergreens, and creative styles in multiple sizes and colors.
📌 Are your products suitable for outdoor use?
Most are made for heavy outdoor use. Some indoor-only items are noted in descriptions. Ask us if you’re unsure!
📌 Can I order a custom ring?
Yes! We build them to your specs. Submit a quote request here.
📌 What materials do you use for your steel rings?
Food-safe aluminum and hot-rolled steel (ASTM A36) sourced from U.S. mills.
📌 What is the largest size you can make a metal ring?
Over 12 feet wide! For extra-wide rings, we weld multiple segments together and sand the seams smooth.
📌 Where are your products made?
Over 90% of our items are made in-house at Lee Display in California.
Learn more about our story here.