FAQs

Frequently Asked Questions | Lee Display
Lee Display – Frequently Asked Questions

Frequently Asked Questions

📌 How do I place an order for something custom?
Send us an email at support@leedisplay.com, and we’ll work with you to bring your idea to life. We have over 60 years of experience in custom visual merchandising design.

Click here to book a consultation with a Lee Display team member.
📌 Do you accept returns or refunds?
We offer a **30-day money-back guarantee** on all purchases. Start the return process through your order page or send the package directly to:

Attn: Return Dept.
Lee Display
2220 Cordelia Rd.
Fairfield, CA 94534


**For orders over $250, a restocking fee of 5%-30% may apply, depending on the condition of the returned product.**
📌 What should I do if my order hasn't been delivered yet?
1️⃣ **Track your package** on the shipping provider's website. (For USPS, visit USPS Tracking)
2️⃣ **Contact the shipping carrier** directly for updates.
3️⃣ **Still having issues?** Email us at support@leedisplay.com for assistance.
📌 How is Free Shipping Calculated?
We offer **Free Shipping on orders of $200 or more** if each item weighs **less than 50 lbs**.

**If the total order weight exceeds 50 lbs, Free Shipping is not included.**
📌 When is the Christmas Sale?
Every year, we host a **huge warehouse clearance sale** after the holiday season. We announce the sale via **email** and local ads.

🔔 **Stay updated:** Sign up for our mailing list here.
📌 Will an item be back in stock?
We strive to keep all products in stock. If an item is unavailable, email us at support@leedisplay.com, and we’ll add you to our **Priority Wishlist** for restock notifications and exclusive deals!